Grace Hisona | Copywriter & Social Media Manager 

10+ Years of Experience in Human-First Technical Storytelling & Digital Growth

📍 Central Visayas, Philippines | 📞 +639272078249 | ✉️ iam@gracehisona.com
🔗https://www.facebook.com/AsianBulletin | Content Writing Portfolio

PROFILE SUMMARY

Highly motivated professional virtual assistant with proven track record developing engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes.

CORE COMPETENCIES

  • Content Strategy: High-Level Content Writing, Social Media Management, SEO Optimization, Content Editing/Proofreading, & “Human-First” Editorial Standards.
  • Multimedia Production: Video Animation (YouTube Tutorials), Graphic Design for Social Media, & Faceless Channel Management.
  • Social Media Growth: Facebook Business Suite Mastery, Community Engagement, Content Scheduling, & Viral Storytelling.
  • Technical Domain Expertise: Mobile (Android/iOS) & Windows Troubleshooting, Graphic Design (Canva, Figma), Video Editing (Capcut), Database Management (SQL), System Design, & WordPress, GoHighLevel CMS Administration.
  • Client Operations: Account/Billing Management, Expert Dispute Resolution, & Technical Support Excellence.

PROFESSIONAL EXPERIENCE

IBT Media techtimes.co.uk | Freelance Tech News Copywriter
September 2026 – Present

Focus: Research, pitch, and produce timely, SEO-driven technology news for TechTimes.co.uk, covering breaking developments in AI, cybersecurity, consumer technology, and major tech companies for audiences across the US, UK, Canada, and Australia.

Content Creator & Social Media Manager | Personal Business Project Manager

2025 – Present
Managing: Asian Bulletin | Asian Inquirer | PinoyTechTips YT Channel | SeberTech News
  • Growth Strategy: Developed and scaled niche digital properties through original long-form storytelling and high-engagement visual assets.
  • Community Building: Grew independent Facebook pages by leveraging current events and travel insights to foster organic community growth.

Senior Content Strategist & Video Creator/Editor 

2012 – 2025 (13 Years of Consistent Output)
Managing: TheDroidGuy.com | iKream.com | TheCellguide.com 

Key Achievement: Maintained high-authority status for online tech publications through 13 years of shifting Google algorithms.

  • Content Engineering: Authored and edited over 5,000+ unique technical articles and troubleshooting guides, maintaining a high-traffic volume for a global audience.
  • Video Transformation: Pioneered the transition of text-based guides into a successful faceless YouTube channel; scripted, produced, and animated technical tutorials that simplified complex mobile issues.
  • SEO & Authority: Executed keyword research and on-page SEO strategies that secured top-tier rankings for highly competitive tech keywords.
  • Ecosystem Management: Managed the full social media lifecycle, including community moderation and visual content strategy on Facebook.

Freelance Content Writer | Upwork & Other Digital Platforms

2009 – 2012

Focus: Offering quality articles and other relevant digital services, particularly (project-based) SEO-related tasks, to random clients abroad.

Technical Support & Customer Operations | Convergys & TeleTech

2007 – 2009

Focus: High-Stakes Problem Solving & Customer Service

  • Technical Resolution (Convergys): Handled tier-1 and tier-2 connectivity troubleshooting for international ISPs, consistently exceeding KPIs for customer satisfaction (CSAT).
  • Account Specialist (TeleTech): Managed billing disputes and high-value account inquiries, utilizing expert negotiation and resolution skills.

Computer Science Instructor | ACSAT, Negros Oriental

2004 – 2006
  • Educated undergraduate students in programming logic, database management, and software fundamentals, establishing a foundation for my career in technical communication.

TECHNICAL TOOLKIT

  • CMS: Go High Level (GHL), WordPress (Advanced Admin/Editor)
  • Visual/Video: CapCut, Canva, Adobe Premier, YouTube Studio, Figma
  • Productivity: Google Workspace, Microsoft Office, Facebook Business Suite
  • OS/Technical: Android & iOS Specialist, Windows System Troubleshooting, Database Management

EDUCATION

Bachelor of Science in Information Technology (BSIT)
Asian College of Science and Technology (ACSAT), Dumaguete City
Specialization: Database Management, System Design, & Computer Applications

UPSKILLS

  • Social Media Management (SMM) Specialist: Comprehensive Certification.
  • Professional Copywriting: Advanced Online Course.
  • Bookkeepping: Basic Accounting with QuickBooks.
  • AI Integration for Content: Self-directed study on maintaining “Human-First” quality in an AI era with ChatGPT, Gemini, Claude and other LLMs.
  • GoHighLevel CMS: Upskilled at ProHighLevel-VA with a focus on the GoHighLevel platform.

PERSONAL PHILOSOPHY

“Adaptability is the ultimate technical skill.”

I bridge the gap between technical logic and human connection. Between my BSIT roots and my love for storytelling, I’ve learned that whether you’re facing a 181-step pilgrimage or a broken line of code, the goal is the same: find the story that resonates and the fix that lasts.